FAQ

PAYMENTS
  • Payment Methods?

    We offer free shipping to anywhere in India.Your order should ideally reach you within 10 to 12 days from the date of placing order. You can coordinate with us via whatsapp at 9311543344 for any updates.
  • Payment Security

    We offer free shipping to anywhere in India.Your order should ideally reach you within 10 to 12 days from the date of placing order. You can coordinate with us via whatsapp at 9311543344 for any updates.
  • Order Verification

    We offer free shipping to anywhere in India.Your order should ideally reach you within 10 to 12 days from the date of placing order. You can coordinate with us via whatsapp at 9311543344 for any updates.
ORDERING
  • Changing an Order

    We offer free shipping to anywhere in India.Your order should ideally reach you within 10 to 12 days from the date of placing order. You can coordinate with us via whatsapp at 9311543344 for any updates.
  • Gift Wrapping & Personal Message

    We offer free shipping to anywhere in India.Your order should ideally reach you within 10 to 12 days from the date of placing order. You can coordinate with us via whatsapp at 9311543344 for any updates.
SHIPPING & DELIVERY
  • Shipping Services

    We offer free shipping to anywhere in India.Your order should ideally reach you within 10 to 12 days from the date of placing order. You can coordinate with us via whatsapp at 9311543344 for any updates.
  • Processing Time

    While placing an order, please select ‘custom’ from the size option. We will call you as soon as the order is placed and note down the requirements.
  • Track Your Order

    No, you don’t. We record it the moment you share it with us. For subsequent orders we use the size details as recorded. However, do keep us posted if there is a change in your body measurements.
RETURNS
  • Return Policy

    We offer free shipping to anywhere in India.Your order should ideally reach you within 10 to 12 days from the date of placing order. You can coordinate with us via whatsapp at 9311543344 for any updates.
  • Payment Return

    We use mostly cotton, handwoven handspun cotton (khadi), handwoven chanderi etc. We do no use polyester or poly blend fabrics. All our fabrics are eco friendly and bio degradable.
FAQ
  • How do I know if an item is in stock?

    Everything that you see on our website available for purchase is in stock. If a piece is out of stock, the page will notify you of the same. In case of further enquiries, do reach out to us at hello@novembernoon.com
  • Is it safe to use my credit card online?

    While we can’t take any guarantees for the entire internet, please be assured that all transactions on November Noon are completely safe and follow standard procedures for online shopping platforms.
  • How do I know that the products you sell are authentic?

    November Noon is a collective of designers, artisans, and weavers, strengthened by relationships that go back a century. Each piece in our inventory is conceptualised, designed, and handwoven at November Noon.
  • Which size should I choose?

    Depending on the cut and style of the piece, we have made size guides available for your perusal on each item listing.
  • Are the colours of products shown on the website accurate?

    The colours on our product pages are as close to real-life as possible, however, how those colours display on different monitors is variable.
  • Can I track my order?

    After you place your order, we will send you all relevant delivery details on the contact information provided. In addition to that, you can always view your current and past orders in your account details under “My Records”.
  • Is my personal information kept private?

    Yes, your personal information is kept confidential. However, anonymized data may be used to improve our services and marketing. You can find out more through our Privacy Policy.
  • Do I need an account to place an order?

    Creating an account on November Noon is completely optional. If you would like to skip that step, we request you to simply choose “Continue as Guest” on the Checkout page.
  • How do I place an order on your site?

    First, find a piece you like.
    Second, check the size.
    Third, add your preferred size to your cart.
    Fourth, pick the currency in which you would like to pay.
    Fifth, continue to checkout and complete your payment.

    Finally, fall in love with your handwoven piece of luxury!
  • Which currencies can I shop in?

    Currently, we accept payments in INR, GBP, EUR, and USD. Contact us at hello@novembernoon.com if you would like tomake a purchase with any other currency.
  • Can I reserve an item to buy later?

    You can reserve any piece at November Noon by completing the checkout process and choosing your preferred date of delivery.
  • Does the brand offer seasonal sales?

    Since each piece at November Noon is handwoven by artisans with decades of experience, we offer limited sales. However, if and when we do, we will send you an email. You can also keep an eye on our social media at @november_noon for upcoming sales and launches.
  • What payment methods do you accept?

    We accept all major Credit / Debit Cards, Net Banking, Bank Transfer, UPI,PayPal and more.